What’s your return policy?

Our products are completely custom and every creation is different.   These are handmade items and we pride ourselves on the uniqueness of each creation; the imperfection in each stitch; the lack of perfect symmetry... and that's typically what people love about them!  You are not buying an assembly line product, but any legitimate defects will be addressed with your 100% satisfaction being our highest priority.

Do you ship overseas and to P.O. boxes?

Yes!  Most countries are set-up in our shipping profile.  If your country is not, please use the Contact Us form so we may calculate shipping and add your country!

Do you have customer service?

Absolutely!  Please use our Contact Us form to reach us for any and all customer service needs.

Do you offer Bulk Order pricing?

We do!  If you go to our Pricing page you'll see our pricing for bulk order patches.  If you want to bulk order custom hats, please use our Contact Us form and we can discuss options depending on your needs.